Ecoporky Privacy Policy

At Ecoporky, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, including ordering via WhatsApp and other social platforms.

1. Information We Collect

When you place an order or interact with us, we may collect the following information:

Your name
Phone number
Delivery address
Order details
Communication history (e.g., WhatsApp messages)

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate with you regarding your order
Provide customer support
Improve our products and services
Send updates, promotions, or offers (only if relevant)

3. Sharing of Information

We do not sell or rent your personal information. We may share your information only when necessary to:

Complete deliveries (e.g., with delivery personnel)
Comply with legal obligations

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure.

5. Use of WhatsApp and Third-Party Platforms

Since orders are primarily made through WhatsApp, your interactions are also subject to WhatsApp’s privacy policies. We encourage you to review their policies to understand how your data is handled on their platform.

6. Data Retention

We retain your information only for as long as necessary to fulfill orders, provide services, and comply with legal obligations.

7. Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Opt out of promotional communications

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via WhatsApp or through our official communication channels.

Effective Date: 19th March 2026